AOL Mail Authentication Problem

AOL Mail Authentication Problem

It is really irritating to see the AOL mail authentication problem popping up on your screen--particularly when you have things lined up in the draft box and the big day to shoot them all using the AOL mail service is today.

This is one of the most common AOL problems. It restricts users from accessing their AOL mail and other services. This authentication problem troubles users a lot. However, you need not worry anymore! Because we bring you multiple solutions to fix the AOL mail authentication problem right here. All the solutions mentioned below are divided into steps that are easy to follow and execute. No expert help required whatsoever.

Fix AOL Authentication Failed In Android

Many android users also complain about facing the AOL mail authentication problem while trying to complete the AOL 2 step authentication process. They do not know how to deal with this. But don’t worry! Read the below-mentioned steps and follow them carefully to fix AOL authentication failed in an android device within a matter of few minutes.

Step 1: The first and foremost thing to do before switching to any other solution is that you clear all the cookies, the stored cache memory, and the footprints.

Fix AOL Mail Authentication Failed Problem In Android- clear all the cookies, the stored cache memory

Step 2: After deleting all the unwanted files, you are still left with the history of the web browser you use. Simply open the browser you use and delete all the history from the drop-down menu.

If you still see the problem of AOL authentication failed in android, then continue with the advanced steps mentioned-below to modify the browser security settings.

Modify The Browser Security Settings

You can also make changes in the browser security settings to fix the AOL mail authentication problem. Just pick the browser that you are using for AOL mail and then follow the steps as mentioned below.

Fix AOL Mail Authentication Failed Problem in Internet Explorer:

If you are having trouble in the process of AOL 2 step authentication in Internet Explorer, do as mentioned below and the issue will be resolved.

  • Make sure that you are using the Advanced Internet Explorer.
  • Tap on the tools icon in Internet Explorer. Now select internet options and tap on the Security settings.
  • Select the Internet zone and then click on the “Enable Protection Mode.”
  • Click “Ok“ to confirm and return back to the previous window.
  • Now just add AOL to the trusted sites. Click on the security zone under the Tools tab and tap on the “Trusted site zone.”

Fix AOL Mail Authentication Failed Problem in Mozilla Firefox:

The very first thing to fix the “AOL authentication problem” is to run the AOL mail in a safe mode. Follow the steps below to turn on the safe mode.

Step 1: Click on the Help button in the menu mail authentication problem- Help button in the menu bar

Step 2: Now tap on “Restart with Add-ons disabled” mail authentication problem-Restart with Add-ons disable

Fix AOL Mail Authentication Failed Problem In Android- Restart with Add-ons disabled


You can simply keep holding the shift key while you open the Firefox.

Step 3: A dialog box will now appear showing two options. One is “Start the Safe mode.”  Click on this option (Forget about the other) to disable all the existing themes and extensions.

Fix AOL Mail Authentication Failed Problem In Android- Start the Safe mode

If the above solutions do not work in the favor of fixing the AOL authentication failed problem, move towards checking or changing the browser’s bookmark by following the below-mentioned steps.

Check or Change The Browser’s Bookmark:

  • Check the URL.
  • AOL Email Login is the correct URL which you need to use. Make corrections if needed.
  • You can find the Bookmarks option under the Tools menu and can get it corrected.

The above simple steps will help you fix the AOL Mail Authentication Problem on Android devices, Internet Explorer & Mozilla Firefox. You just need to follow the simple steps as aforementioned to get the desired output/result.

You can also find here multiple effective solutions for more problems such as Ads on AOL mail and AOL mail error code 420. The solution to these issues is also very simple. Just do as per the mentioned steps and you are good to go.

Still, have any further queries or doubts? Do not waste your time thinking much about it. Just reach to our technical team through the live chat support. Our experts are ready to answer all your queries, doubts, and whatever problems you are facing. Our team is available 24*7 at your service.

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